FAQ

Products & use

Do I need both products?

Yes, for the best result. The cleaner removes dirt, body oils and old product; the conditioning balm then replenishes the clean leather. Conditioning dirty leather seals the dirt in.

How do I use the kit?

1. Spot-test both products on a hidden area and let dry. 2. Pump foam onto the sponge and clean in small sections, wiping with a microfiber cloth. 3. Once dry, massage a thin layer of balm into the leather. 4. Let it absorb, then buff lightly.

How often should I clean and condition?

Every 3–6 months for furniture in everyday use. More often for leather in direct sun, near heaters, or used daily by kids and pets. Spot-clean spills right away.

How much does one bottle cover?

Coverage depends on the size and condition of the leather. We’ll publish exact coverage guidance at launch.

Will it darken or change the color of my leather?

Always spot-test on a hidden area first and let it dry fully. Absorbent (aniline) leathers can temporarily darken with any liquid product.

Leather types

How do I know what leather I have?

Try the water-drop test on a hidden spot. If a small drop beads on the surface, you likely have finished (pigmented) leather — the most common on sofas and car seats. If it soaks in and darkens the spot, the leather is more absorbent (aniline or semi-aniline) — use extra care and always spot-test.

If the surface is fuzzy or velvety, it’s suede or nubuck — our products are not for those.

Can I use it on car seats?

Yes, on finished automotive leather. For perforated seats, apply the foam and balm to the sponge — never directly onto the seat — so product doesn’t collect in the holes.

Can I use it on faux leather or vinyl?

The cleaner, yes. Faux leather doesn’t absorb conditioner, so the balm isn’t needed.

Can I use it on suede or nubuck?

No. Suede and nubuck need dedicated products.

Orders & shipping

Where do you ship?

We currently ship within the United States only.

How much is shipping?

A flat $5.95, or free on orders over $40. The Leather Care Kit always ships free.

What is your guarantee?

If you’re not happy with your order, contact us within 30 days of delivery and we’ll make it right. See Shipping & Returns.